Finding a stable, flexible, and fulfilling job as a single mom in 2025 can feel overwhelming—especially in a job market that’s rapidly changing. With retail and restaurant roles shrinking, tech companies laying off millions, and federal workers entering the job market in droves, it’s natural to wonder: What career path should I take now?
The good news? You have options. And with the right tools and information, you can take confident steps toward a better future. Here are three smart starting points:
1. Know Which Jobs Are Hot—and Which Are Not
Before you apply or train for any position, ensure the job isn’t declining. You don’t want to waste time pursuing roles with limited demand.
Start by downloading a free list of 170 job titles and 55 job categories, ranked by current job postings. This data (updated as of 2/3/25, with new data coming 5/3/25) will give you a clear picture of where the demand is right now so you can confidently plan your next move.
👉 Download the free job list here
This data isn’t widely available and gives you a competitive edge most job seekers don’t have.
2. Explore Inbound Customer Service Jobs (Work-from-Home Friendly)
One of the most in-demand roles in 2025 is inbound customer service—and many of these positions allow you to work from home. Even better? Many do not require a college degree.
Here’s what to know:
- Inbound customer service means customers call you—typically for repairs, warranty questions, or order help. These jobs tend to be less stressful than outbound roles.
- Outbound customer service (like debt collection or sales calls) usually pays more but can be more demanding, as you’re calling people and trying to sell something.
These roles are popular because companies save money by using trained service agents instead of higher-paid sales reps to handle everyday inquiries. That’s basic business economics—and an opportunity for you.
Your Transformation: From Surviving to Thriving
These entry-level roles are more than just jobs—they’re stepping stones. Many women start in inbound customer service and work their way up to supervisory or corporate positions.
Your first step: get your foot in the door.
Your outcome: The current median salary for customer service roles in the U.S. is $40,230 (Source: Salary.com).
3. Another option for single moms and newly divorced. Attend the “Second Saturday – Divorce Workshops.”
- When? The morning of the 2nd Saturday of each month.
- Where? Lake Norman Chamber of Commerce – 19900 Catawba Ave, Cornelius, NC 28031
- How much? No charge/free.
- Who runs this meeting? Area professionals who want to help.
Want help planning your next step? Check out the job list and start building your strategy today. You’ve got this.
Meet the Authors:
Mike Dunn
Mike spent 24 years as a Major Accounts Manager for a Fortune 50 IT company before launching three businesses that focus on job creation, workforce development, and customer service:
GameChangingBusinessSkills.com: “A good job solves a lot of problems.” Get the free list of 170 job titles ranked “first to worst” in chart form as of 2/3/25. These charts help non-college grads, recently downsized workers, single parents, seniors, and real estate professionals land jobs and grow in their careers. The goal? Help people land a median- paying CSR 1 job (~$40,230 as of 5/3/25 -salary.com) and teach insider tips to get
promoted fast. The value proposition is: “IF” this focused video training, certificate, and 6 months of job leads help you get a CSR 1 job at this median salary.com posted rate, the “payback is less than the four full days on the job.” Less than one week. Want the ranked job list from first to worst? (free for now). Click the category for the appropriate free
download:
Jobs for High Grads (FYI, the median Salary is $38,075 as of 5/1/25 per Salary.com < 1-year exp. & HS diploma)
Parents of HS grads page to provide 2/3/25 job ranking charts 170 most posted job titles from first to worst to start the conversation with current data to help with decision making
Jobs for Single Moms
Jobs for downsized workers
Jobs for Seniors
Backup job for struggling Jobs for RE Brokers.
(*) Disclaimer – The “Customer Service Representative Certificate” online video course with six months of job leads for six months is the best & most effective entry-level jobs course on the market. However, legally, we can guarantee you will get a job at the median salary.com US rate or even get a job.
SUTATaxSavings.com: “B2B” Specializes in helping downsizing companies reduce their (SUTA) State Unemployment Tax liabilities. If companies don’t save more than our fee, we refund the difference. The value proposition: huge upside for the company and former employees with a zero financial risk guarantee.
NearshoreElite.com: “B2B” Operates a secure, bilingual inbound contact center in a prime location in Mexico. The value proposition: we deliver a 50% to 100% ROI for clients through top-tier 24/7 customer service with a far lower costly average turnover rate, improving the benefits of better customer retention and customer satisfaction.
Katie Mills, SHRM–SCP
Katie is a passionate HR professional with deep involvement at both the local and national levels of the Society for Human Resource Management (SHRM). She brings real-time insight into hiring trends, workplace culture, and the evolving expectations of employers in today’s labor market.
