LKNConnect Operating System: Chapter 15 Part 1 – Editorial Writing Standards

The LKNConnect Voice


Purpose

Every article published by LKNConnect represents our brand, our reputation, and our commitment to serving the Lake Norman community.

Our writing should educate, inspire, connect, and increase the visibility of the businesses, organizations, events, and people we feature.

We are not simply reporting news.

We are telling the stories that make Lake Norman a better place to live, work, shop, dine, and experience.

Every article should strengthen the connection between our readers and our community.


Our Editorial Philosophy

LKNConnect exists to provide value.

Every article should answer one simple question:

“How does this help our readers?”

If the answer is not clear, the article should be rewritten.

Our readers should finish every article feeling they have:

  • Learned something new
  • Discovered a local business
  • Found a new experience
  • Gained useful information
  • Become more connected to the Lake Norman community

Our success is measured by the value we provide—not simply by the number of articles we publish.


The LKNConnect Voice

Write like a trusted neighbor.

Not like a newspaper reporter.

Not like a salesperson.

Not like a corporate press release.

Our writing should always be:

  • Friendly
  • Professional
  • Knowledgeable
  • Conversational
  • Positive
  • Community-focused
  • Easy to understand

Readers should feel they are receiving advice from someone who genuinely knows and cares about the Lake Norman community.

Our goal is to build trust through every article we publish.


Our Purpose

Every article should accomplish one or more of the following:

  • Inform
  • Educate
  • Inspire
  • Entertain
  • Celebrate local businesses
  • Strengthen community
  • Encourage exploration
  • Increase visibility

If an article does not provide value, it does not belong on LKNConnect.


Article Structure

Every article should follow a logical and consistent format.

1. Compelling Headline

A headline should immediately tell readers why the story matters.

Good headlines are:

  • Clear
  • Interesting
  • Benefit-oriented
  • Easy to understand

Avoid sensational or misleading headlines.


2. Strong Introduction

Capture the reader’s attention within the first paragraph.

The introduction should explain:

  • Why this story matters
  • Why the reader should continue
  • What the reader will gain

The first paragraph determines whether readers continue reading.


3. The Story

Develop the topic in a logical sequence.

Use:

  • Short paragraphs
  • Active voice
  • Conversational language
  • Clear transitions

Every paragraph should move the story forward.

Avoid unnecessary repetition.


4. Helpful Details

Whenever appropriate include:

  • Business names
  • Addresses
  • Phone numbers
  • Websites
  • Hours of operation
  • Parking information
  • Pricing (when appropriate)
  • Helpful tips
  • Special features

The more useful the article, the greater its long-term value.


5. Reader Takeaway

Every article should end by answering one question:

“What should I do next?”

Readers should leave with:

  • A recommendation
  • A new idea
  • A helpful resource
  • A reason to explore Lake Norman

Standard Article Length

LKNConnect articles are designed to provide meaningful information while respecting our readers’ time.

Our goal is to publish articles that are informative, engaging, and easy to read across desktop computers, tablets, and mobile devices.

Recommended Lengths

Standard Editorial Articles

  • 350–400 words

Ideal for:

  • Featured Businesses
  • Featured Restaurants
  • MidWeek Eats™
  • MidWeek Cheers™
  • Wellness Centers
  • Active Life
  • Local Community Leaders
  • Financial Tips
  • Community Features

Feature Stories & Interviews

  • 500–800 words

Used when additional storytelling or interview content provides greater value.


Historical Features
(Life Before the Lake)

700–1,200 words

Historical storytelling may require additional detail to accurately preserve and explain the history of the Lake Norman region.


Breaking News & Community Announcements

As concise as possible while providing complete and accurate information.


Writing Principles

Our objective is not to write longer articles.

Our objective is to write better articles.

Every paragraph should add value.

Every sentence should have a purpose.

Every word should help the reader better understand the story.

When the story has been told…

Stop writing.

Quality always takes precedence over word count.

Our standard is simple:

Write until the reader has everything they need—then stop.

Readers should be able to comfortably read most LKNConnect articles in approximately two to three minutes.

Respect the reader’s time.

Clear writing is professional writing.

Simple writing is powerful writing.

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