Have you ever wondered how some people seem to effortlessly blossom while others wilt? The effortlessness is not unconscious, rather it’s intentional. Those who blossom embrace and utilize the endless…
The leaves have fallen. A quiet respite. Bitter cold with a strong wind. Nature holds a true compass of change. Orchestrated rhythm that allows for preparation, rest then growth. Nature’s…
The wait is long, the portions are big and they’re always packed. What am I talking about? The Cheesecake Factory. Being from Boston I had four within a reasonable distance,…
Many small business owners ask me about proven methods for reducing or eliminating drama from the workplace. Serendipitously, my friend and colleague, Tom Borg recently addressed this very issue. So,…
You may be perfectly happy walking into Trader Joe’s or Publix to select a wine for the evening. Maybe you choose it based on the cool label, the intriguing description…
When To Eat It I had written previously about an experience with an unreasonable client whom I refused to give a refund to. This was because I had several…
Good customer relationships are at the heart of business success. However, simply having people to do the work isn’t enough. Good to Great Jim Collins, author of the best-selling…
There is an ongoing trade war with the EU focused on Airbus. As a result, there is already a 25% tariff on a select segment of European wines. The next…
Individual generations affect business cultures In a previously published article about the millennial generation, I reported how understanding millennials better is critical to attracting them as customers. Research demonstrates that…
