Good customer relationships are at the heart of business success. However, simply having people to do the work isn’t enough. Good to Great Jim Collins, author of the best-selling…
Individual generations affect business cultures In a previously published article about the millennial generation, I reported how understanding millennials better is critical to attracting them as customers. Research demonstrates that…
Sales prevention (SP) Making sure your business, is easy to do business with, is critical in today’s marketplace. Shoppers have more choices than ever. Why should they choose you? They’re…
Attending Major school My stepson is in the U.S. Army. He’s served in the military for more than fifteen years. With three deployments behind him, he’s currently attending Major School,…
The growing use of social media is caused by a combination of factors. Today’s staggering number of choices, diverse marketplace and availability of technology are a few. Since both consumers…
What retailer pays their employees 50-100% more than average? What business holds between 5-8 interviews with the same candidate before offering a job? What retailer trains new store clerks…
The buying power of millennials is expected to reach 1.4 trillion dollars, by 2020. These ten steps can help steer this driving market to your business. Think Like a…
How Well Do YOU Listen? FACT: Better listeners are better at influencing others… …according to a recent Columbia Business School research study, Listening and Organizational Influence. The study suggests that,…
“Is ATTITUDE in business, everything, or one of many things?” —L. Millman, Franklin, MI In business, while ATTITUDE is one of many things…it’s undeniably the…
Are YOU Using (Creative) Outside the Box Thinking? You Should! Are YOU being creative and using outside the box thinking? Today’s staggering number of choices and our diverse economy demands…
